As much as we know you want to wear your pieces all the time, we do not recommend sleeping in, showering in, exercising in your Christina Greene jewelry. Additionally, many beauty products like perfume, hair spray and lotions can cause discoloration or tarnishing of the metals. Our long necklaces especially need to be treated with extra care as to not be stretched or pulled. Always use the clasp if you are wrapping any styles. Store your jewelry in a soft cloth or the pouch provided away.
We suggest using our Jewelry Cleaner on our jewelry pieces and pieces from home.
All jewelry from Christina Greene is handmade from high-quality materials and semi-precious stones that are meant to last. However, we understand that sometimes jewelry does break. If at any time, a piece from Christina Greene breaks, please contact us by emailing firstname.lastname@example.org and we will contact you with the return procedure. Repairs are subject to a fee dependent on level of damage. This fee starts at $15.
Please note that items that are damaged as a result of wear and tear are not considered defective. If the repair is approved, we will provide a pre-paid shipping label for you to use to ship it back to Christina Greene. Once repaired, we will ship the item back to the address originally provided. Please allow a minimum of 30 business days for a repair. Please note all repair charges for items that are not considered defective or have been worn for more than 14 days of purchase are not applicable for complimentary repair.
We do not accept repair requests on items purchased from a retailer other than Christina Greene.
Questions or Concerns
If you have any questions or need additional photos, please contact customer service at email@example.com. You may also call or text us at 832.803.9152, and we will try our best to answer any questions.
All items from Christina Greene will be mailed within 2 days of your purchase. Please note that special requests will take longer. You will receive a shipping confirmation with tracking information once shipped.