Jewelry Repair

All Christina Greene jewelry is handmade with high-quality materials and semi-precious stones, designed to be worn and loved for years. However, we understand that occasional repairs may be needed.

We offer complimentary repairs for eligible items purchased directly from Christina Greene within 6 months of the purchase date. After 6 months, repairs may be offered for a fee starting at $15, depending on the extent of the damage.

Please note:

• Repairs are only available for items purchased within the last one (1)  year.
• Not all items are repairable—especially those from discontinued collections or items with missing or rare materials.
• We do not accept repair requests for items purchased from third-party retailers.

Our team will review each request and confirm whether a repair is possible. To submit your request, click below:

Request a Repair

Once approved and repaired, the item will be shipped to the original shipping address. Please allow a minimum of 30 business days for processing

 Jewelry Care

As much as we know you want to wear your pieces all the time, we do not recommend sleeping in, showering in, exercising in your Christina Greene jewelry. Additionally, many beauty products like perfume, hair spray and lotions can cause discoloration or tarnishing of the metals.  Our long necklaces especially need to be treated with extra care as to not be stretched or pulled. Always use the clasp if you are wrapping any styles. Store your jewelry in a soft cloth or the pouch provided away.

We suggest using our Jewelry Cleaner on our jewelry pieces and pieces from home. 

Questions or Concerns

If you have any questions or need additional photos, please contact customer service at info@christina-greene.com. You may also call or text us at 832.803.9152, and we will try our best to answer any questions.

Shipping

All items from Christina Greene will be mailed within 2 days of your purchase. Please note that special requests will take longer. You will receive a shipping confirmation with tracking information once shipped.